KoaVM
Guide pages

Guide · For administrators

Customers and VPSs

Customers

In Clients & plans › Clients you create customers (name, company, email). For a new customer the panel generates a password to give them; you can also generate a new one there. Customers created through the API (WHMCS, Koabilling) are created automatically, matched by email.

Create a VPS

VPS › Create VPS: customer, plan, operating system, hostname (e.g. web1.example.com), node or zone (empty = the node with the most free RAM), root password or SSH key. Creation is a queued job: in less than a minute the VPS is running and reachable.

If the hostname is a full domain and the IP belongs to a connected provider, the panel also sets reverse DNS.

The VPS page

  • Start, Shut down, Restart, and Force stop if the system does not respond.
  • Console: serial console in the browser (graphical for Hetzner Cloud VPSs).
  • Generate new password: new root password (the VPS must be running: the agent inside the VPS changes it).
  • Reinstall the OS: wipes the disk and the snapshots and starts from scratch with the same IP; confirm by typing the hostname. Backups stay.
  • Snapshots and backups: see Backups and snapshots.
  • Network: IPv4, IPv6, MAC, speed, reverse DNS.
  • Charts: CPU, RAM, disk and monthly traffic.

For you only:

  • Change plan: CPU and RAM change at the next restart (you can restart right away), the disk grows immediately and the file system grows at restart. The disk cannot shrink.
  • Custom resources: vCPU, RAM, disk (up only), speed and traffic of this VPS, without changing its plan. The panel checks there is room on the node. «custom» appears next to the plan; a plan change puts the plan's values back.
  • Extra disks (see below).
  • Suspend / Reactivate with a reason (administrator, billing, traffic, abuse): the VPS shuts down and the customer cannot start it.
  • Add IPv6 / Set up again.
  • Delete: deletes the VPS and its backups and frees the IPs.

Extra disks

In the VPS's Extra disks box: Add disk with its size in GB. The disk is attached right away, even while the VPS is running. If you leave Format it and mount it on, the panel prepares it through the agent (ext4) and mounts it on the chosen folder (usually /mnt/disco1, /mnt/disco2…), with a line in /etc/fstab that mounts it again after reboots. On Windows, prepare the disk from Disk Management.

  • Grow: the disk grows right away and, if the panel mounted it, so does the filesystem, without shutting down the VPS. A disk cannot shrink.
  • Mount: for a disk that isn't mounted yet (for example added while the VPS was stopped).
  • Remove: unmounts, detaches and deletes the disk. Confirm by typing the disk name (e.g. disk1).

Extra disks are included in snapshots and backups and count towards the node's space. After a reinstall the new system mounts them where they were. VPSs that arrived through migration show their extra disks automatically.

Jobs

Jobs lists everything the panel does, who asked, how long it took and any error. A failed job can be retried (Retry button). On each node heavy jobs (creations, migrations, backups, restores) run one at a time.