Guide · For administrators
Settings and security
Your brand
In Settings choose the name shown to customers (the customer area shows your name, not KoaVM) and the support email: it appears in the customer area and receives replies to the panel's emails.
Customer emails
| Mode | What happens |
|---|---|
| Off | no emails |
| Log only | emails stay in the log below and are not sent (handy for testing) |
| Prime Mail | sent through Prime Software's email service (needs the key) |
| SMTP | your own mail server |
Also choose the email language (Italian or English) and use Send a test. The log shows the last 50 emails with their status.
The panel writes to customers before and after migrations, when the VPS is about to run out of monthly traffic and when it does.
Other settings
- Parallel migrations: at most how many VPSs move at once.
- Backups: destinations, start time and parallel backups (see Backups and snapshots).
- API: keys and WHMCS module (see API and integrations).
Security
- Passwords with a strong hash; sessions with secure cookies; requests that change something must come from the panel itself.
- The panel talks to the nodes only over HTTPS with a client certificate and a verified server fingerprint.
- Secrets (provider keys, SMTP password, S3 keys) cannot be read back from the interface: they can only be replaced.
- Every administrator action ends up in the jobs log or the system log.
- The
koavmservice runs as an unprivileged user and writes only to/var/lib/koavm.
Change your password from Account and do not share the administrator login: create one account per person.